Omnichannel: what it really means and how to measure it
We've all heard the buzzword -- but how do you measure it?
The tl;dr
The term “omnichannel” has been discussed ad nauseam yet most in the industry still struggle to figure it out
Many traditional retailers can’t figure out how to build or operate a great web experience, and even the newer DTC brands are only recently embracing the “90s era” retail channels of wholesale and stores
The last 12-24 months have shown t…
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